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This is the Privacy Policy of ResEngine.

Smack Dab Studios, LLC d/b/a ResEngine ("ResEngine") values the trust its customers place in the company. Accordingly, ResEngine adheres to the highest ethical standards in gathering, using and safeguarding the customer information that is entrusted to the company. This Privacy Policy is intended to explain what ResEngine does with your information and what you can expect from ResEngine. ResEngine reserves the right to update or modify this Privacy Policy.

What type of information does ResEngine collect and how is it used?

ResEngine gathers only the customer information that we need to administer our business, provide superior service and communicate offers on merchandise and services that we believe will be of interest to you.

There are two categories of information we may collect about you when you visit our site and/or register with ResEngine. The first type of information we collect about you is personally identifiable information, such as your name, address, telephone number, e-mail address, and credit card numbers. This type of information may be provided as part of the registration process and allows us to process and fulfill your order, verify your new account, and conduct the billing process. It is not necessary to provide any personally identifiable information when you visit the ResEngine website without registering with ResEngine.

If you would like to contact ResEngine without submitting personally identifiable information through the website, you can call us at (912) 544-1770.

The second category is non-personally identifiable information. Data, such as your IP address, browser type, domain name, and the specific ResEngine web pages through which you click, may be gathered in order to gain a better understanding of site development needs. This data may be collected automatically and utilized in the aggregate to help us look for trends so that we can improve our website and your www.resengine.com experience.

ResEngine does not direct any part of its website to children under the age of 13.

What does ResEngine do with this information?

ResEngine does not rent, sell, or exchange personally identifiable information about its customers. The only parties who have access to such information are those businesses within the ResEngine family of businesses, affiliates or agents. Third parties that need access to your information in order to provide operational or other support services to us must agree to safeguard your information in strict compliance with our policy. ResEngine may provide information to regulatory authorities and law enforcement officials in accordance with applicable law. ResEngine may also disclose customer information when we believe in good faith that the law requires it.

The only ResEngine associates with access to your information are those employees who need it to do their jobs. Our employees are educated about ResEngine's policies and practices in regard to safeguarding customer information; preventing its unauthorized access, use or disclosure; and ensuring its proper handling.

How do I know my information is correct and secure?

ResEngine takes reasonable efforts to ensure that the customer information it maintains is accurate, timely and secure. When credit card information is transmitted online, ResEngine uses industry standard security measures called SSL (secure socket layer) encryption. ResEngine will monitor and adopt, as appropriate, new technological developments that are designed to aid in ensuring the accuracy and security of customer information.

You may contact ResEngine to check the accuracy of your personally identifiable information or request that ResEngine modify or delete any personally identifiable information by calling us at (912) 544-1770, e-mailing us at support@resengine.com, or contacting us via US mail at:

P.O. Box 9834
Savannah, Georgia

Does ResEngine use cookies?

"Cookies" are small pieces of information that are stored by the browser on your hard drive. ResEngine may store some information on the visitor's computer in the form of a cookie or similar file. The cookies that are configured by us do not contain personally identifying information, such as your name, or sensitive information, such as your credit card number. The cookies allow us to recognize you when you return to our site and to provide you with a customized experience that we feel will be of value to you. For example, these files allow us to tailor your www.resengine.com experience to reflect your expressed interests and preferences.

Can I disable these cookies?

Most web browsers allow you to exercise control over cookie files on your computer by erasing them, blocking them, or notifying you when such a file is stored. Please take a look at your particular browser for instructions on this function. If you do elect to disable the www.resengine.com cookie, please note that you may not be able to take full advantage of a personalized experience at www.resengine.com.

Can I "opt out" of receiving promotional e-mails from ResEngine?

ResEngine may send you e-mails with promotional offers. If you would no longer like to receive e-mailed special events information, sales notifications or other promotional messages from ResEngine, please follow the "Unsubscribe" instructions contained in the e-mail and your e-mail address will be removed from our marketing list. ResEngine also uses e-mails to communicate with you about your account, including verification of your new account and billing matters. You cannot opt out of receiving these e-mails unless and until you cancel your service.

What about links to other websites and services?

ResEngine.com may contain links to other sites that are not under our control. These websites have their own policies regarding privacy, which you should review before visiting them. We have no responsibility for linked websites and provide these links solely for the convenience and information of our visitors.

Can I contact ResEngine about this Privacy Policy?

ResEngine welcomes comments and questions about this Privacy Policy. You may also contact us if you feel that your personally identifiable information has been used in a way that is inconsistent with this Privacy Policy by calling us at (912) 544-1770, e-mailing us at support@resengine.com, or contacting us via US mail at:

P.O. Box 9834
Savannah, Georgia

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